S 8562 NY
Establishes the "Mariah N. Lacey-Reid Law" which aids designated hotline centers in developing protocols for terminating calls to the suicide prevention and behavioral health crisis hotline
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Summary
Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
Sponsor (1)
- Joseph A. Griffo Republican · primary
Action history (2)
- Nov 3, 2025 REFERRED TO RULES · upper
- Jan 7, 2026 REFERRED TO MENTAL HEALTH · upper
Text versions (2)
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