SB 186 KY Introduced
AN ACT relating to customer notices from broadband service providers.
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Summary
Amend KRS 278.5462 to require broadband service providers to give their retail customers notification of planned or unplanned outages; require the broadband service provider notice to include an estimate of when service will be restored; prohibit notification being predicated on enrollment by the customer; require the notification provision be in all customer contracts and franchise agreements with local governments; place jurisdiction for resolving customer complaints regarding notifications with the Kentucky Public Service Commission.
Sponsor (1)
- K. Berg Democratic · primary
Action history (3)
- Feb 8, 2024 introduced in Senate · upper
- Feb 8, 2024 to Committee on Committees (S) · upper
- Feb 12, 2024 to Natural Resources & Energy (S) · upper
Text versions (1)
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