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Improving Medicare Services Act of 2026
To direct the Comptroller General of the United States to conduct a study relating to 1-800-MEDICARE.
Summary
This bill directs the Comptroller General of the United States to conduct a study on the 1-800-MEDICARE phone line and submit a report to Congress within one year. The report must analyze customer wait times and satisfaction, staffing competency and levels, and contractor performance. The report must also describe improvements or downgrades in service areas from previous studies, provide recommendations for improving the service, and explain any actions taken by the Department of Health and Human Services in response to previous recommendations.
AI-generated plain-language summary of the bill text — neutral, and may be imperfect. See the full text below for the exact wording.
Sponsor (1)
4 cosponsors
Money behind the sponsor
Top reported contributors to Monica De La Cruz’s campaign committee (2024 cycle) — who funds the bill’s sponsor, not a claim about this bill. Data from FEC.
- SELF EMPLOYED $88,998
- NULL $50,988
- RIO FRESH INC $14,200
- ELLIOTT INVESTMENT MANAGEMENT $13,200
- BRODIE GENERATIONAL CAPITAL PARTNERS $13,200
Organizations whose employees gave the most — itemized individual contributions grouped by the donor’s reported employer (FEC Schedule A). Full finance for Monica De La Cruz → · Outside spending →
Actions (2)
- Apr 9, 2026 Referred to the Committee on Ways and Means, and in addition to the Committee on Energy and Commerce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned. · house
- Apr 9, 2026 Introduced in House
Similar bills (6)
Bills with similar text or summary — includes reintroductions across Congresses. Ranked by semantic similarity of the bill text (computed locally); a neutral discovery aid, not a claim the bills are duplicates.
Full text
IN THE HOUSE OF REPRESENTATIVES
April 9, 2026
Ms. De La Cruz (for herself, Mr. Correa, and Mr. Barrett) introduced the following bill; which was referred to the Committee on Ways and Means, and in addition to the Committee on Energy and Commerce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned
A BILL
To direct the Comptroller General of the United States to conduct a study relating to 1-800-MEDICARE.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,
SECTION 1. SHORT TITLE.
This Act may be cited as the “Improving Medicare Services Act of 2026”.
SEC. 2. DIRECTING THE COMPTROLLER GENERAL OF THE UNITED STATES TO CONDUCT A STUDY RELATING TO 1-800-MEDICARE.
Not later than 1 year after the date of the enactment of this Act, the Comptroller General of the United States shall conduct a study and submit to Congress a report on 1-800-MEDICARE. To the extent that data is available and reliable, such report shall include the following:
(1) An analysis of customer wait times and overall satisfaction.
(2) An analysis of staffing competency and staffing levels.
(3) An analysis of contractor performance.
(4) A description of any improvements or downgrades in service areas previously studied in any prior report submitted by the Comptroller General.
(5) Any recommendations for Congress or the Secretary of Health and Human Services relating to improving 1-800-MEDICARE.
(6) A description of any actions taken by the Secretary of Health and Human Services or any contractor carrying out 1-800- MEDICARE in response to previous recommendations relating to 1- 800-MEDICARE provided by the Comptroller General. <all>
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