HR 7704 Re-checks Congress.gov for new actions and updates the bill's status, and fills in any sponsors, committees, or related bills that are missing. It does not re-pull sponsors/cosponsors/committees/related — those rarely change — and it skips all work if nothing has changed upstream, so it's cheap to click.
VA Call Center Multi-Factor Authentication Act
To amend title 38, United States Code, to require call centers of the Department of Veterans Affairs to use multi-factor identification to verify the identity of callers in connection with high-impact veteran or beneficiary actions, and for other purposes.
Summary
This bill requires the Department of Veterans Affairs call centers to use multi-factor authentication to verify caller identity when processing high-impact veteran or beneficiary actions. High-impact actions are defined as those where impersonation could cause real, durable harm, such as diverting funds, manipulating account access, or disclosing sensitive information. The multi-factor authentication must verify the caller's identity and confirm that the caller's participation in the action is appropriate.
AI-generated plain-language summary of the bill text — neutral, and may be imperfect. See the full text below for the exact wording.
Sponsor (1)
- Rep. Moore, Barry [R-AL-1] (R-AL)
4 cosponsors
- Rep. Cline, Ben [R-VA-6] (R-VA)
- Rep. Rose, John W. [R-TN-6] (R-TN)
- Rep. Schmidt, Derek [R-KS-2] (R-KS)
- Rep. Van Epps, Matt [R-TN-7] (R-TN)
Actions (2)
- Feb 25, 2026 Referred to the House Committee on Veterans' Affairs. · house
- Feb 25, 2026 Introduced in House
Similar bills (6)
Bills with similar text or summary — includes reintroductions across Congresses. Ranked by semantic similarity of the bill text (computed locally); a neutral discovery aid, not a claim the bills are duplicates.
Full text
IN THE HOUSE OF REPRESENTATIVES
February 25, 2026
Mr. Moore of Alabama (for himself, Mr. Van Epps, and Mr. Rose) introduced the following bill; which was referred to the Committee on Veterans’ Affairs
A BILL
To amend title 38, United States Code, to require call centers of the Department of Veterans Affairs to use multi-factor identification to verify the identity of callers in connection with high-impact veteran or beneficiary actions, and for other purposes.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,
SECTION 1. SHORT TITLE.
This Act may be cited as the “VA Call Center Multi-Factor Authentication Act”.
SEC. 2. MULTI-FACTOR AUTHENTICATION REQUIRED TO VERIFY THE IDENTITY OF CALLERS TO VETERANS AFFAIRS CALL CENTERS IN CONNECTION WITH HIGH-IMPACT VETERAN OR BENEFICIARY ACTIONS.
Section 5722(b)(3) of title 38, United States Code, is amended by adding at the end the following: “Such controls shall include the use of multi-factor authentication by Department call centers in connection with high-impact veteran or beneficiary actions to verify the identity of the caller and confirm that the participation of the caller in connection with the action is in fact appropriate. As used in the preceding sentence, an action is high-impact if an impersonator could cause real, durable harm to the veteran or beneficiary, such as by diverting funds, manipulating access to accounts, or disclosing sensitive information.”. <all>
Comments