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9-8-8 Call Center Improvement Act
To amend the Public Health Service Act to authorize the Secretary of Health and Human Services to award grants to new or existing crisis call centers serving regional or local areas, and for other purposes.
Summary
- Sets the short title "9-8-8 Call Center Improvement Act."
- Adds a new section 520E-5 to the Public Health Service Act, the Regional and Local Lifeline Call Center Program, under which the Secretary of Health and Human Services awards grants to new or existing crisis call centers serving regional or local areas.
- Allows grant funds to be used to purchase or upgrade call center technology, train call center staff, improve call center operations, and hire call center staff.
- Authorizes appropriations of $441,000,000 for fiscal year 2027, to remain available until expended.
AI-generated plain-language summary of the bill text — neutral, and may be imperfect. See the full text below for the exact wording.
Sponsor (1)
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Rep. Trahan, Lori (D-MA) [#3]
5 cosponsors
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Rep. Bacon, Don (R-NE) [#2] -
Rep. Barragán, Nanette Diaz (D-CA) [#44] -
Rep. Matsui, Doris O. (D-CA) [#7] -
Rep. McClellan, Jennifer L. (D-VA) [#4] -
Rep. Smith, Adam (D-WA) [#9]
Money behind the sponsor
Top reported contributors to Lori Trahan’s campaign committee (2024 cycle) — who funds the bill’s sponsor, not a claim about this bill. Data from FEC.
- ISCHEMIX INC. $9,900
- SUNSHINE PAVING CORPORATION $9,900
- AVENUE SOLUTIONS $9,000
- HELFRICH BROTHERS BOILER WORKS INC. $9,000
- AMERESCO $8,600
Organizations whose employees gave the most — itemized individual contributions grouped by the donor’s reported employer (FEC Schedule A). Full finance for Lori Trahan → · Outside spending →
Actions (2)
- Sep 3, 2026 Referred to the House Committee on Energy and Commerce. · house
- Sep 3, 2026 Introduced in House
Full text
IN THE HOUSE OF REPRESENTATIVES
September 3, 2026
Mrs. Trahan (for herself, Mr. Bacon, Ms. Matsui, Mr. Smith of Washington, Ms. McClellan, and Ms. Barragan) introduced the following bill; which was referred to the Committee on Energy and Commerce
A BILL
To amend the Public Health Service Act to authorize the Secretary of Health and Human Services to award grants to new or existing crisis call centers serving regional or local areas, and for other purposes.
Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,
SECTION 1. SHORT TITLE.
This Act may be cited as the “9-8-8 Call Center Improvement Act”.
SEC. 2. REGIONAL AND LOCAL LIFELINE CALL CENTER PROGRAM.
Part B of title V of the Public Health Service Act (42 U.S.C. 290bb et seq.) is amended by inserting after section 520E-4 (42 U.S.C. 290bb- 36d) the following:
“SEC. 520E-5. REGIONAL AND LOCAL LIFELINE CALL CENTER PROGRAM.
“(a) In General.—The Secretary shall award grants to new or existing crisis call centers serving regional or local areas to—
“(1) purchase or upgrade call center technology;
“(2) provide for training of call center staff;
“(3) improve call center operations; and
“(4) provide for hiring of call center staff.
“(b) Authorization of Appropriations.—There is authorized to be appropriated to carry out this section $441,000,000 for fiscal year 2027, to remain available until expended.”. <all>
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